Odoo vs Zoho CRM

Customer relationship management(CRM) is a vital aspect of bringing in business to the organization, to deal with it companies should be equipped with efficient and reliable CRM platforms. Odoo which is a one-stop solution for all the business needs and Zoho CRM is the operations system for business.

SCROLL TO THE FEATURES

Comparison- Odoo Vs Zoho CRM


Odoo operates as a complete business management software that covers every corner of the company operation. Whereas Zoho CRM can be only utilised for CRM operations, sales, accounting and project management operations and associated which is limited compared to Odoo. Furthermore, Zoho CRM cannot be used for sophisticated operations which range from small company operations. On the contrary, Odoo can be customized to deal with any mode of company operations on any scale of business.

Odoo has a community that supports the platform with development, additional add ons, blogs and other aspects concerning Odoo which is lacking in Zoho. Additionally, the Odoo community has developed more than 25,500 applications which will help the users in running their business efficiently. Moreover, the Odoo community edition comes free of charge which will be suitable for industries with minimal users and employees. Whereas the Zoho CRM has a subscription fee and is way costlier than the Odoo enterprise edition which is suitable for SMEs and large scale industries.

Zoho CRM


Zoho CRM is a business application developed in 1996 which started focusing on SaaS services in 2004. Zoho CRM is an application which occupies 30+ applications for the business management operations of the company. In addition, the platform is online available as a cloud-based version and has a mobile version to access. Furthermore, the platform can be availed based on a subscription basis however, there is an exception in the case of the user limit being below 10.

In addition, there are four editions of Zoho CRM which can be accessed based on the needs of the user such as, standard, professional, enterprise and CRM plus. Here the comparison is done on the professional edition.

15+

million users

56+

countries

6

office locations

3.500+

employees

Odoo Enterprise


Odoo is a highly modular open source software for business management where a dedicated module will carry out the respective functions in the company. Furthermore, there are two editions of Odoo which can be availed by the user, one being the community edition, comes free of charge and limited to failures and no customizations possible. The other one being the enterprise edition which is loaded with features and can be customized to the very end however, it comes with a license fee.

In addition, the operations of Odoo mainly depend upon the hosting aspect of your requirement which can be done on-premises, web hosting( dedicated server, shared server or cloud-based) and as Saas(Odoo online). Moreover, the hostings can be considered based on your requirements and operations parameters. Additionally, the back-bone of Odoo is the community which consists of Odoo developers, consultants, partners and supporting staff who are there for you 24/7 to help you with Odoo related aspects. Furthermore, this community has developed more than 27,000 supporting applications that are oriented for special applications in the business operations to run the company as per your standards.

7+

million users

120+

coutries

2.550

partners

28.500+

apps in odoo apps

CRM Sales Marketing Reporting Productivity & Usability

CRM
Odoo
Enterprise
Zoho CRM
Leads Management
Mange leads
Lead scoring
Deduplication
Sales Quotations
Leads Acquisition
Emails Integration
Contact Forms
Website Call-To-Action
Bulk import
Sales Pipeline
Manage opportunities
Pipeline Managemen
Filter Pipeline by Expected/ Closing Dates
Log Calls
Pre scripted/Automated Next Actions
Relationship management
Describe Companies *
Describe Contacts
Adding photos in Contacts
Multiple Contacts per Company

Sales


Odoo
Enterprise
Zoho CRM
Quotations
Sales Quotations
Describe Pricelists
Create Quotation Templates
eSignature
Online Payment
Multiple unit of measure
Sales Order
Create Sales Orders
Invoice for sales
Enable Customer Portal
Shipping method Integration (Cost+Tracking)
Manage subscription

Marketing


Odoo
Enterprise
Zoho CRM
Leads Generation
Mass Mailing
Online Lead Capture
Lead Tracking
Leads Nurturing
Conduct Events
Broadcast Surveys
Define blogs

Reporting


Odoo
Enterprise
Zoho CRM
Reports
Activity Analysis
Pipeline Analysis
Sales Analysis
Invoice Analysis
Sales Forecasts
Commissions
Recurring Business
Report Engine
Dynamic Graphs
Dynamic Pivot Table
Customizable Dashboard

Productivity & Usability

Productivity
Odoo
Enterprise
Zoho CRM
Productivity
VOIP Integration
Calendar Integration
Realtime Chat
Ability to Add Fields
Emails
Email Integration
Email Templates

Usability
Odoo
Enterprise
Zoho CRM
Full Web Interface
Mobile App
Multi-language
Interfaces
API
Apps Store

Odoo Comparison

What makes Odoo stand out among other ERPs.

Odoo vs SAP
Odoo vs ERPNext
Odoo vs Dynamics
Odoo Community vs Enterprise
Odoo vs Netsuite
Odoo vs Sage
Odoo vs Zoho CRM
Odoo vs SugarCRM