Answer customer questions in real-time

 

Engage with visitors, deliver real-time support to customers


FEATURES

Do it live!


Convert more visitors into leads and customers


  • Chat online with customers and website visitors in real time.

  • No need for a special chat server, everything is done through your website.

  • Provide your visitors with information in a fast and simple way - direct chat with customers on your website has never been easier! 

Select your audience


Provide direct chat to a specified target


Filter your audience by country and provide better customer service by engaging with your customers and website visitors using the right language and tone.

Accessible from anywhere


Chat from within any module

Keep conversation with your customers in Odoo to allow multitasking when looking for important information in the back end. Access all information the same time the conversation window is open so you can give accurate and precise answers.

Improve your level of service


Make sure to keep customers satisfied

Gather customer feedback to improve the quality of your service with a simple rating tool for live chat sessions. Customers simply have to rate the conversation after their questions have been answered.

Answer more quickly with templates


Use pre-written answers to be faster

Spend less time on frequent questions by using canned responses. Customize answers and add as many shortcuts as you like.